Refunds will be given at the discretion of Seating Lane Sdn Bhd (488588-P).
Unless otherwise specified for particular products, we shall refund you your payment if you decide to cancel your orders within twenty four (24) hours after your order has been confirmed and prior to shipment except for the transaction fees charged by the credit card company which is non refundable. If you decide to cancel your orders twenty four (24) hours after your order has been confirmed and prior to shipment, we shall deduct a minimum of RM15.00 from your payment as administrative fees in addition to the transaction fees charged by the credit card company. The balance after deduction of the administrative fees and the transaction fees will be refunded to you. ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER. WE WILL NOT REFUND YOUR PAYMENT EVEN IF YOU RETURN THE PRODUCTS TO US.
Seatinglane2u.com is committed to maintaining customer privacy and maintaining the security of any personal data which we receive from the customer. Customers that purchase or use our products will be asked to enter basic personal information. This information on our database is not made available to third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing and payment purposes, and notifying customers and partners of future updates to our products or services. We offer a range of email newsletters which we send only to those customers who have opted in to our mailing list. Customers may opt out from receiving a newsletter by either clicking on the link provided in the newsletter or by changing their contact details via our website. We do not receive or store any credit card information. This information is taken and processed on our behalf by our payment provider who will validate the credit for authorization and payment. Cookies are used when entering our site to record the location from where each visitor arrived. This information is used for tracking visitors that come from our affiliate sites.